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SageFieldHarbor

Privacy Policy

Your privacy matters to us at SageFieldHarbor

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate floral arrangements or gift services, we gather information you supply willingly. This covers your name, company name, email, phone, delivery addresses, and specific floral requirements. Payment details are collected at order time, though processing is securely handled via our payment partners.

For corporate clients, we might collect extra business data such as registration details, preferred delivery timelines, and budget requirements to tailor our service to your business needs.

Information Collected Automatically

Our site automatically gathers certain technical details when you browse: IP address, browser type, device specs, and navigation paths. We use this to enhance site performance and learn how clients discover our offerings.

Important: We do not collect more personal data than necessary to deliver our floral arrangements and delivery services. Your privacy underpins how we run our business.

How We Use Your Information

We mainly use your information to complete orders and deliver exceptional customer service. This covers order processing, coordinating deliveries, crafting custom arrangements to fit your needs, and keeping you informed about your service requirements.

We also utilize data to improve our services and user experience, helping us identify which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payments
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

SageFieldHarbor respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We regard the safety of your personal data as a priority and deploy suitable technical and organizational safeguards to shield it. This entails secure data storage, protected communications, and restricted access to personal information within our organization.

Secure Storage

Personal data is kept in protected systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are protected by encryption to safeguard information while it travels between your browser and our infrastructure.

Limited Access

Only authorized staff who require information to provide services may access customer data.

Although we apply strong security measures, no online transmission method is completely secure. We continually enhance our security practices to defend against evolving threats.

Your Privacy Rights

You have important rights concerning your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of personal information (subject to legal retention requirements)
Restriction: Limit how we process your personal information in certain circumstances
Portability: Request transfer of your data in a structured, commonly used format

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as necessary to deliver our services and meet legal obligations. Retention periods vary based on the data type and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order details: 3 years after last service interaction
  • Payment transaction records: 7 years for tax and accounting needs
  • Website analytics data: 26 months for service improvement analysis
  • Marketing communication preferences: Until you opt out or 2 years of inactivity

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insight into how guests interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie preferences via your browser settings. Note that turning off some cookies could impact how the site works. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only SageFieldHarbor and our site. We are not accountable for the privacy practices of third-party sites.

We encourage you to examine the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we manage your information, please reach out to us.

Contact Us About Privacy

SageFieldHarbor Privacy Team
1 Floral Court, London
London, United Kingdom W1U 3BP

Email: info@sagefieldharbor.life
Phone: +44 20 7946 0000

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.